Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: June 23, 2025
Privacy Policy
Effective Date: June 23, 2025
AVstudio Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website, services, or communications. By using our site or services, you agree to the terms of this policy.
1. Information We Collect
a. Information You Provide
- Name, email address, phone number, and company name
- Information submitted through contact forms, support tickets, or surveys
- Event registrations or demo requests
b. Automatic Information
- IP address, browser type, operating system, device data
- Usage behavior (e.g., page visits, clicks, referring URLs)
- Cookies and analytics data
c. Third-Party Accounts(Social & Single Sign-On)
If you sign in using social or third-party accounts (e.g., Apple, Google, X (Twitter), GitHub, LinkedIn, Facebook), we may receive profile information such as:
- Name
- Email address
- Profile photo
- Account ID
The exact information shared depends on your settings with the third-party provider. We use this information only to create and manage your account on our platform.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide support
- Improve our website, services, and product experience
- Send updates, newsletters, and marketing (opt-out anytime)
- Register you for events or support tools
- Comply with legal obligations or enforce rights
3. Legal Basis for Processing (EEA Users)
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligations
4. Data Sharing and Disclosure
We do not sell your personal data.
We may share it with trusted service providers such as:
- Zoho (CRM, Desk, Mail)
- Hosting and analytics partners
- Event and survey platforms
All partners operate under strict confidentiality and only act on our instructions.
5. Cookies and Tracking
We use cookies to:
- Analyze site usage
- Remember preferences
- Enable login sessions
You may manage or disable cookies in your browser settings.
6. Data Retention
We retain your data only as long as necessary to:
- Fulfill business and legal requirements
- Provide services
- Enforce rights and resolve disputes
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict certain processing
- Withdraw consent
To exercise these rights, please use our contact form at https://www.avstudio.app/contact
8. Data Deletion Requests
If you wish to delete your account and associated personal data, you may:
- Submit a request using our Data Deletion Request Form.
- If you signed in via a third-party provider (Apple, Google, X, GitHub, LinkedIn, Facebook), you may also revoke our access in that provider’s account security or app permissions settings. This may also trigger a deletion request depending on the provider’s policy.
- For Facebook users: Removing our app from your Facebook account settings automatically sends us a deletion request via Facebook’s Data Deletion Callback system.
Upon receiving your request, we will:
- Confirm receipt and provide a confirmation number
- Provide a status link where you can check progress
- Complete deletion within the timeframe required by applicable law
9. Security
We follow industry-standard measures to protect your data. However, no system is entirely secure, and we cannot guarantee complete protection.
10. International Transfers
We may process your data in the U.S. or other countries. We implement safeguards such as Standard Contractual Clauses where required.
11. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors. Please contact us if you believe we have done so.
11. Changes to This Policy
We may update this policy at any time. The most recent version will always be available on this page.
13. Contact Us
For questions about this policy or your data:
AVstudio Inc.
🌐 https://www.avstudio.app/contact